Theme: 8JJ Patient safety
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Experiences of medical errors a comparative study on younger and experienced doctors working in primary health care
Authors: Nevalainen
Maarit
Kuikka
Liisa
Pitkala
Kaisu
Institutions: University of Helsinki - Department of General Practice Primary Health Care
Helsinki University Central hospital - Unit of Primary Health Care
 
Background

Medical errors are a theme that provokes mixed experiences among doctors. Not much has been known about these experiences among Finnish doctors so far.

Summary of Results

Of doctors, 165/244 responded (response rate 68%). The younger doctors (working experience ≤5y, n=85) experienced significantly more often fear of committing a medical error (70.2% vs. 48.1%, p=0.004), and admitted having committed a medical error during the past year more often than the experienced doctors (n=80) (83.5% vs. 68.8%, p=0.026). The younger doctors were also less prone to apologize to the patient about an error (44.7% vs. 65.0%, p=0.009). The younger doctors found on-site consultations and electronic databases more useful in avoiding mistakes than the experienced doctors.

 

References

[1] Sandars J, Esmail A. The frequency and nature of medical error in primary care: understanding the diversity across studies. Fam Pract 2003;20:231-6.

[2] West CP, Huschka MM, Novotny PJ, Sloan JA, Kolars JC, Habermann TM, Schanafelt TD. Association of perceived medical errors with resident distress and empathy. J Amer Med Assoc 2006;296:1071-8.

[3] Jiwa M, McKinley R, O’Shea C, Arnet H, Spilsbury K, Smith M. Investigating the impact of extraneous distractions on consultations in general practice: Lessons learned. BMC Medical Research Methodology 2009;9:1-6.

[4] Kaldjian LC, Forman-Hoffman VL, Jones EW, Wu BJ, Levi BH, Rosenthal, GE. Do faculty and resident physicians discuss their medical errors? J Med Ethics 2008;34;717-22.

[5] Gallagher TH, Waterman AD, Ebers AG, Fraser VJ, Levinson W. Patients’ and Physicians Attitudes Regarding the Disclosure of Medical Errors. J Amer Med Assoc 2003;289;8:1001-7.

[6] Engel KG, Rosenthal M, Sutcliffe M. Residents’ responses to medical error: coping, learning, and change. Acad Med, 2006;81:86-93.

[7] Venus E, Galam E, Aubert J-P, Nougairede M. Medical errors reported by French general practitioners in training: results of a survey and individual interviews. Brit Med J Qual Saf 2012;21:279-86.

[8] Wu AW, Folkman S, McPhee SJ, Lo B. Do house officers learn from their mistakes? J Amer Med Assoc. 1991;265:2089-94.

[9] Kaldjian LC, Jones EW, Wu BJ, Forman-Hoffman VL, Levi, BH Rosenthal GE. Disclosing Medical Errors to Patients: Attitudes and Practices of Physicians and Trainees. J Gen Intern Med 2007;22:988-96.

[10] White AA, Gallagher TH, Krauss MJ, Garbutt J, Waterman AD, Dunagan C, Fraser VJ, Levinson W, Larson EB. The attitudes and experiences of trainees regarding disclosing medical errors to patients. Acad Med 2008;83:250-6.

 

Summary of Work

The objective was to study the differences in the experiences of medical errors of young and experienced doctors in primary care. In 2011 a survey was sent to a convenience sample of doctors working in primary care in Southern Finland. The questionnaire inquired about the views of the participants on tolerance of uncertainty and committing a medical error, how they cope with these issues and which factors influence their ability to avoid errors.

 

Conclusion

Medical errors are frequent, and are also feared by a large proportion of doctors. Coping with medical errors seems to improve with experience gained as a doctor. Means to support and ameliorate this process should be studied.

 

Acknowledgement

Arja Helin-Salmivaara, M.D., PhD, adjunct professor, has provided assistance by proofreading the manuscript.

Take-home Messages

Younger doctors do benefit from the possibility to consult more experienced colleagues on-site, and therefore a good tutoring system should be developed at every health center or group practice.

Background
Summary of Results
References
Summary of Work
Conclusion
Acknowledgement
Take-home Messages
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